If you're having issues with the website that aren't covered here please feel free to email our support address, thisyearssnaps@gmail.com or admin@thisyearssnaps.com we'll do our best to help as soon as possible.

Billing Issues

If you joined through CCBill and are having billing problems or want to cancel your subscription please visit CCBILL Customer Support

If you joined through Verotel and are having billing problems or want to cancel your subscription please vist Verotel Billing Support

Password Problems

We are not Snapchat. If you are having a password problem you will have to contact Snapchat directly.

Technical Issues, Site Bugs and Stuff Like That

If you find something broken or missing on any of our pages let us know. Servers burps, scripts break, and a thousand little things that freaking worked yesterday and now dont ...are all a part of the magic.

And if you are having a problem within the Snapchat app itself you'll have to contact Snapchat for help. Happily (except for the money) we are not Snapchat.

Report Stolen This Years Snaps Content

The widespread theft of copyrighted material distributed through file lockers and 'user generated' tube sites has created an industry of hackers and theft. It's honest people like you who keep the art and modeling world alive. If you see the content you've paid for available in places it shouldn't be we'd appreciate it if you'd let us know. We sue those place. We prosectute. We sleep well at night.